old_man_tiger
Well-known member
Hi guys. Has anyone had their membership renewed without their consent this year?
Membership query
- Thread starter old_man_tiger
- Start date
I received an email on the 7th October , telling me my membership would be automatically renewed the week starting of the 20th October . The email stated I had until the 22 October to opt out of the automatic renewal .
So I must have ticked a box or something when I signed up last year ?
I'm glad I read the email and it's all sorted !
Bring on 2015 !
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So I must have ticked a box or something when I signed up last year ?
I'm glad I read the email and it's all sorted !
Bring on 2015 !
_Posted using RoarFEED 4.1.5_
old_man_tiger
Well-known member
Interesting. I never received a warning message. Just a payment notification . Anyway. I'll see what the club does to fix it tomorrow before I get too worked up.
old_man_tiger
Well-known member
Thanks mate
T
tigerbalm
Guest
Yea mine was as well. Called club and was told I should of received and email telling me to opt out. Did not receive this email.
I was going to renew anyway, I just wanted to change my package but I was really annoyed that the onus was on me to opt out of renewing? Especially when I didn't get the email, seemed very dodgy any underhanded.
I cancelled, club will refund. I suggest you call the membership department and sort it out. Glad to know it wasn't just me who didn't get this magic email.
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I was going to renew anyway, I just wanted to change my package but I was really annoyed that the onus was on me to opt out of renewing? Especially when I didn't get the email, seemed very dodgy any underhanded.
I cancelled, club will refund. I suggest you call the membership department and sort it out. Glad to know it wasn't just me who didn't get this magic email.
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foreveratiger
New member
They can't just automatically presume someone is going to renew there Membership, that is disgusting. Sometimes I go weeks or Months without checking my emails
T
tigerbalm
Guest
@hobbo2803 said:
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It's proper dodgy.
The women tried to tell me I did receive the email but I listed out every email from WT and none were about renewal.
One way of boosting numbers is just scamming existing members I guess.
Is that even legal? Unless you say no, we assume yes does not sound like a legit business model. I'm not a lawyer though so maybe it is.
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T
tigerbalm
Guest
@pHyR3 said:
I asked that too, because I didn't opt in. Ever. She just apologized.
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foreveratiger
New member
I hate shifty crap like this
old_man_tiger
Well-known member
Glad it wasn't just me.
foreveratiger
New member
The same hobbo, if anything it could turn our members away by the Club doing something like this, people's financial situation changes from year to year, I just feel it's abit rude.
@foreveratiger said:
When your car insurance or home and contents insurance is up for renewal you receive an email or a letter giving you the option of opting out or letting the policy renew automatically ! ( I usually call them , threaten to leave and demand a discount lol).
Pretty piss for from WT once again IMO .. Amateur hour once again .
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tig_prmz
Well-known member
Lool we announce a new Jersey sponsor and there is a countdown to it on fb and twitter. Something so important is sent through just one email.
It's as if they wanted to increase memberships by sneaking through peoples sight.
Auto renewal is OK. Its a great business tactic but to not advertise and not remind people about Th e deadline is quite low and pathetic.
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It's as if they wanted to increase memberships by sneaking through peoples sight.
Auto renewal is OK. Its a great business tactic but to not advertise and not remind people about Th e deadline is quite low and pathetic.
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innsaneink
Well-known member
Its the rolling renewals….I remember them discussing it lasty year but I dont recall ticking any box or even reading about it in the member details last year.
People mustve left a box checked...maybe its like some anti virus stuuff that comes with a toolbar and u have to uncheck the box to not get it...i cant recall
People mustve left a box checked...maybe its like some anti virus stuuff that comes with a toolbar and u have to uncheck the box to not get it...i cant recall
sideline_eye
New member
I got an email telling me that my membership would automatically renew unless I opted out but I did ask for the rolling renewal last year. I think it's part of the deal if you go for monthly payments.