Response from tigers membership

F

fergiefurr

New member
After I said I would not be renewing my membership for the first time in wests tigers history:

'your details have been removed from the list'

WOW

Are we seriously this poorly run?!
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_Posted using RoarFEED 2012_
 
@fergiefurr said:
After I said I would not be renewing my membership for the first time in wests tigers history:

'your details have been removed from the list'

WOW

Are we seriously this poorly run?!
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_Posted using RoarFEED 2012_
Click to expand...

No phone call…....nothing?
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_Posted using RoarFEED 2012_
 
Nope.

Even the worst run business knows that the best time to make a customer a customer for life is when they complain.

Handle it well and offer them something to make them happy.

Or in the tigers case reply via email saying you don't need their business of 10+ years anymore
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_Posted using RoarFEED 2012_
 
@fergiefurr said:
Nope.

Even the worst run business knows that the best time to make a customer a customer for life is when they complain.

Handle it well and offer them something to make them happy.

Or in the tigers case reply via email saying you don't need their business of 10+ years anymore
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_Posted using RoarFEED 2012_
Click to expand...

You have made my decision on whether to renew or not to renew, so much easier. Off field looks like it matches on field. Hopeless.
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_Posted using RoarFEED 2012_
 
The funny thing is the club will go to more effort trying to get this thread removed then they do trying to look after the fans.
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_Posted using RoarFEED 2012_
 
Unbelieveable. I had hoped that they would have improved a little bit since the start of the season when my wife and I were treated so poorly. Apparently not.
 
Yep I didn't renew this year but that was more due to other commitments but theres no way I'm going to sign up again.

We need to get something to Humphries and fast because this is so very poor… Sure I realise is not a typical service like a phone company but it's still a business and we are not fools nor should we accept this
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_Posted using RoarFEED 2012_
 
The amount of staff who sit around probably wondering how else they can make themselves look like the worst run club in the business, surely they would have the decency to send a personal email.
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Thats terribly poor business. No correspondance, no discounted offers , no attempt to keep your business….unbelievable.
 
Screams of a reactionary sook acting like a little kid instead of a business person.

Not suprised, still saddened
 
Not the response that you should be getting, but to be fair, it is not the membership department's fault for, nor can they do anything about, the performances of the field. If the expectation was a phone call so you could vent about the coach and how the players/staff need to change, then you're kidding yourself.
 
@fergiefurr said:
The funny thing is the club will go to more effort trying to get this thread removed then they do trying to look after the fans.
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_Posted using RoarFEED 2012_
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This thread is not in breach of forum rules, nor is it defamatory in any way that I can see which would warrant its removal, and as such, it will stay here as long as it is discussed in a rational manner.
 
Does anyone know how many members we have this year? Maybe they think it is okay to lose a few here and there. When we commit that sort of money, usually well before the season has started and drag ourselves to 3 different home grounds, you would expect a much better response than that!
 
@Snowy said:
What a joke! I thought our club was more professional than this…. :frowning:
Click to expand...

Haha,did you see the performance yesterday….

To be fair the membership department was probably bombarded with emails/phone calls today..probably just fed up

Should make the players work in there this week
 
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