I believe our pathways systems should be there too.Our finances, our logo, our COE, our signings for next year.
Like others have alluded to, we're not really privy to the inner workings of the club and can't really make too many comments around this.
So going from that and some of what others have suggested, we've lacked a capable response team to handle crisis management and communications (PR and branding).
We've had poor recruitment and retention officers.
Coaches who are unqualified for the team's needs, not to mistake with uncredentialed but rather coaches who have either been too overwhelmed or simply ill equipped to bring innovative solutions to the Wests Tigers - helping the team develop practical skills for the current (and future) game and building a competitive roster.
I believe over the past decade we've also lacked the right governance structures.
That we've never had a leader that can steer the ship but is also accomplished and stern enough to have everyone in the organisation moving in the same direction. Someone who oversees all standards and practices - to ensure we remain competitive.