2022 Membership info

Yossarian said:
What do you mean by pay for the cards. The membership cards? Where do I find that? I’m only seeing pet, baby, junior and accessories as options.
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When I logged in I clicked redeem now and it took me to a page where I could select the standard package also offered for me to buy a ticket card. It’s a clunky system and I’m sure the “overwhelming” positive feedback they have gotten is from staff of the club.
 
Craegus said:
Well I was 100% correct. Received the email to access the shop.

Apart from actually having to pay $5 for a physical membership card, and getting the free members pack (hat, scarf, lanyard, and presentation box - not even a keyring like in the past - that was $5.50 in the shop), and after shipping (regular not even express), I had a grand total of $3.06 to spend in the store. Not enough to buy anything.

Well I wouldn't really have anyway as the selection is garbage and clearly targeted at children (unless you want a kid styled cartoon tiger plastered on your merchandise).

Both myself and mother were absolutely disgusted and have emailed the club mentioning this, including saying that the membership team could forward it on to the higher ups. However we know that absolutely nothing will come of it.

Just another point of proof the club doesn't care about their members, and are just after more of their money, while offering benefits that are actually just flat out lies.
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Couldn't agree more.

After prompting the club because my email with login details had not arrived, it turned up.

I logged in and thought I have $25 to spend (less than the $30 merchandise voucher provided in previous years) and then realised it was $20 if I wanted a membership card. Looked at the members bottle opener, but then got to check out and realised that the remaining credit covers postage and that is it.

Member fees up and benefits down. Product has been average on the field for the last 3 years, off field now looking to match it.
 
Craegus said:
Well I wouldn't really have anyway as the selection is garbage and clearly targeted at children (unless you want a kid styled cartoon tiger plastered on your merchandise).
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I was initially annoyed by "baby tiger" also, but found when you clicked on a few things it gave you other options.
 
Chicken_Faced_Killa said:
When I logged in I clicked redeem now and it took me to a page where I could select the standard package also offered for me to buy a ticket card. It’s a clunky system and I’m sure the “overwhelming” positive feedback they have gotten is from staff of the club.
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I got my email tonight and logged on however I wish I had not got it.

The pack is rubbish and I have never seen a sporting organisation charge to get your membership card.

The cartoon Tiger on the merchandise is very amateurish and may be good for kids but is not reflective of all members. Would prefer to spend on merchandise like a training top not another cap or scarf

Pascoe is out of touch
 
Sully said:
I got my email tonight and logged on however I wish I had not got it.

The pack is rubbish and I have never seen a sporting organisation charge to get your membership card.

The cartoon Tiger on the merchandise is very amateurish and may be good for kids but is not reflective of all members. Would prefer to spend on merchandise like a training top not another cap or scarf

Pascoe is out of touch
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you can choose a different style not just the cartoon tiger.
In relation to the membership cards and paying for them my understanding is as per sustainability policy they are encouraging an ecard rather than plastic card. Also company's like Zurich etc tend to only do business with company's that have sustainability policies.
Not that I agree with that but we are the only club that charges for membership cards
 
Sully said:
I got my email tonight and logged on however I wish I had not got it.

The pack is rubbish and I have never seen a sporting organisation charge to get your membership card.

The cartoon Tiger on the merchandise is very amateurish and may be good for kids but is not reflective of all members. Would prefer to spend on merchandise like a training top not another cap or scarf

Pascoe is out of touch
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He’s a solid gold flog, can’t wait for his podcast 😂😂
 
Jedi_Tiger said:
you can choose a different style not just the cartoon tiger.
In relation to the membership cards and paying for them my understanding is as per sustainability policy they are encouraging an ecard rather than plastic card. Also company's like Zurich etc tend to only do business with company's that have sustainability policies.
Not that I agree with that but we are the only club that charges for membership cards
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just to add to this, this info re sustainability policy etc was a point made by another forum member on another forum, apologies for not mentioning that but like the idea
 
Jedi_Tiger said:
just to add to this, this info re sustainability policy etc was a point made by another forum member on another forum, apologies for not mentioning that but like the idea
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I am not against sustainability, however if they truly want to avoid the use of plastic then don't offer the card at all. When your signing up or renewing your membership advise that tickets will be electronic and this will avoid any misunderstanding. They could also offer recycle bins for old membership cards at home games if they want as I have 15 years worth of them x 2 , so 30 cards.

They also offer a clear plastic bag as merchandise which negates the size of the plastic cards into landfill
 
This is doing my head in. So I opt in to get my “entitlements”. Okay done. It says I’ve got a $40 credit but my 4 choices are now two. If I pick opting in to the $5 card rort, I still have $40 but zero choices and it’s still saying I’m up for $10 plus postage for the cards. How exactly do you use your credit?
 
Sully said:
I am not against sustainability, however if they truly want to avoid the use of plastic then don't offer the card at all. When your signing up or renewing your membership advise that tickets will be electronic and this will avoid any misunderstanding. They could also offer recycle bins for old membership cards at home games if they want as I have 15 years worth of them x 2 , so 30 cards.

They also offer a clear plastic bag as merchandise which negates the size of the plastic cards into landfill
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The problem with not having the card is that not all of us get the emails, so I don't trust that I would be able to get in to the games we've signed up for.

To quote someone earlier, FMD that was the most difficult thing I've done in ages. And it's really making me think, after forking out another $87 ($66+ for postage) I think it'd be cheaper to buy tickets to the games instead. What a shemozzle of a website to try and navigate. I gave feedback. The feedback I gave was around the cost of postage, the membership of other NRL clubs, and Sydney Swans, and suggested they have a look on here at the feedback and comments, and got a reply:
 

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