CheersThank you for reaching out and for sharing your thoughts so openly. We genuinely appreciate your long standing support of the club.
The Club has been advised of a change in our Board structure by the Holman Barnes Group. As you can appreciate, the details of this change are still being worked through and will be finalised following the Club’s scheduled Board Meeting in December.
We completely understand your concerns and respect the position you’ve taken. At the same time, we are unable to offer refunds for change of mind cancellations, as per our membership terms and conditions.
What we can do in good faith - is opt you out of next seasons renewal to ensure no further renewals take place without you actioning this. Your feedback has also been collated and reported up to management as part of a wider review.
Thank you again for your support and for taking the time to share your feedback.
Ben
Wests Tigers Membership