balmain boy
Well-known member
If you were duped into renewing your membership under the premise of stability, growth and excitement then please email the club's membership team (membership@weststigers.com.au) explaining that you want an immediate full refund of your membership. Copy in info@holmanbarnesgroup.com.au too.
You renewed your membership in good faith, but due to a serious problem with the service that's been offered, you would have not bought the service had you known about this issue beforehand.
It's deceptive marketing, and the negligence from HBG to cannibalise our club and our season next year which is the product you paid for, it's classified by the ACCC as a major problem with a service.
You can also mention thelat you will consider contacting the Department of Fair Trading if no refund is forthcoming.
A reminder it's illegal for any business to claim that refunds/returns are not applicable to their business.
Also note, I'm not a lawyer, this is just my understanding of this part of business law.
You renewed your membership in good faith, but due to a serious problem with the service that's been offered, you would have not bought the service had you known about this issue beforehand.
It's deceptive marketing, and the negligence from HBG to cannibalise our club and our season next year which is the product you paid for, it's classified by the ACCC as a major problem with a service.
You can also mention thelat you will consider contacting the Department of Fair Trading if no refund is forthcoming.
A reminder it's illegal for any business to claim that refunds/returns are not applicable to their business.
Also note, I'm not a lawyer, this is just my understanding of this part of business law.
