Women in Focus: Samantha Holmes

TheDaBoss

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Women in Focus: Samantha Holmes
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Wests Tigers
Timestamp
Thu 5 Mar 2020, 09:19 PM

Get to know Wests Tigers Marketing and Brand Manager Samantha Holmes!



Q. Tell us a little bit about you and how you got involved in Rugby League?

I have 15 years of professional experience in Marketing and have worked at Wests Tigers for 3 seasons now.

Until I started working at Wests Tigers I had little to no real knowledge of the NRL competition other than my experiences of being a corporate partner. My initial involvement with Wests Tigers was through the CEO’s partner whom I worked with in the entertainment and leisure industry. I came in for consultation on a marketing and digital approach for the business. Roughly 12 months after that initial meeting, a role became available with the club which I was lucky enough to be offered.

Q. What is your role within the club and what is your background in marketing?

My role at Wests Tigers has evolved as time has progressed. Originally I was hired to look after the marketing and brand strategy. Today I hold marketing, brand, design, events, game day, ticketing, digital projects, plus CRM and marketing automation in my remit. I have a fantastic team of people with core strengths across that scope.

My background is very much in marketing and brand strategy within corporate and ASX listed businesses. These businesses have been primarily in the entertainment and leisure industry. Along with my agencies, I have been very lucky to have worked on a lot of exciting brand projects and campaigns that have won nationally recognised awards across the Asia Pacific region. I have also worked for and with some pioneering women in business such as Karen Adcock who started the jewellery brand “Pandora” in Australia, and the head of licensing for Universal Studios across Asia Pacific to name a few.

Q. Coming from a corporate background, what is the biggest difference between the sporting industry and the corporate industry?

The biggest difference is the structure of the business. Corporate can be quite transactional and controlled. There is a passion and emotional connection to sport that you don’t encounter as much in most corporate businesses – which can be both a blessing and a curse at times! This is most beneficial to a marketer as one of the most effective ways to engage a consumer with a product or service is by creating an emotive connection and a loyalty to the brand.

In corporate this needs to be fostered and maintained whereas in sport this is often inherited and passed down through many generations. Sport is also a lot more hands on than corporate. The sentiment in sport is “one in, all in” which means even as a senior manager you are still required to roll up the sleeves and get involved on the ground!

Q. What would be your advice to any women interested in a career in sport?

Have a clear career goal, educate yourself, foster skills, work hard, and back yourself! If you want to be successful in sport, just having just a passion for it won’t cut it. There are many people that want to work in sport so you need to be the best in your field if you want to rise above the rest. You also need to be resilient and adaptable to a fast paced environment because the sporting landscape has many highs and lows and you need to be able to get on with it and move forward.
 
Used to work for the CEO’s partner. Oh dear, sounds like jobs for the girls.

I hope that there was a transparent recruitment process and some very clear and measurable KPI’s.
 
@Harvey said in [Women in Focus: Samantha Holmes](/post/1125571) said:
Used to work for the CEO’s partner. Oh dear, sounds like jobs for the girls.

I hope that there was a transparent recruitment process and some very clear and measurable KPI’s.

Sarcasm?

If not: worked with.... worked with. You've never hired or recommended people you've worked with before? Happens in my job at least 50% of the time, internal recommendations.
 
She didn't really say anything at all.

Really sounds like she's responsible for too many elements, but with a flat management structure that may be what's required
 
@jirskyr said in [Women in Focus: Samantha Holmes](/post/1125600) said:
@Harvey said in [Women in Focus: Samantha Holmes](/post/1125571) said:
Used to work for the CEO’s partner. Oh dear, sounds like jobs for the girls.

I hope that there was a transparent recruitment process and some very clear and measurable KPI’s.

Sarcasm?

If not: worked with.... worked with. You've never hired or recommended people you've worked with before? Happens in my job at least 50% of the time, internal recommendations.


That gives you the person that somebody knows, not the best for the job.

Unless it is small company, a specialist skill set, or requires no skill at all, you are mad not to either advertise or promote from within.
 
@Harvey said in [Women in Focus: Samantha Holmes](/post/1125738) said:
@jirskyr said in [Women in Focus: Samantha Holmes](/post/1125600) said:
@Harvey said in [Women in Focus: Samantha Holmes](/post/1125571) said:
Used to work for the CEO’s partner. Oh dear, sounds like jobs for the girls.

I hope that there was a transparent recruitment process and some very clear and measurable KPI’s.

Sarcasm?

If not: worked with.... worked with. You've never hired or recommended people you've worked with before? Happens in my job at least 50% of the time, internal recommendations.


That gives you the person that somebody knows, not the best for the job.

Unless it is small company, a specialist skill set, or requires no skill at all, you are mad not to either advertise or promote from within.

I will point out to you that nowhere does it say that Tigers didn't advertise or didn't hire the best person, so why bother commenting about it? Surely you must be trolling. In my business, everyone every time gets interviewed the same way and the best candidate gets the job, but an internal reference helps a lot. And it helps our recruiters be put in touch with the best people, because under normal practice they are just casting a wide net into the public domain. Better an internal reference than an external referee.

Samantha "came in for consultation on a marketing and digital approach for the business" - so technically they did "promote from within".
 
@jirskyr said in [Women in Focus: Samantha Holmes](/post/1125750) said:
@Harvey said in [Women in Focus: Samantha Holmes](/post/1125738) said:
@jirskyr said in [Women in Focus: Samantha Holmes](/post/1125600) said:
@Harvey said in [Women in Focus: Samantha Holmes](/post/1125571) said:
Used to work for the CEO’s partner. Oh dear, sounds like jobs for the girls.

I hope that there was a transparent recruitment process and some very clear and measurable KPI’s.

Sarcasm?

If not: worked with.... worked with. You've never hired or recommended people you've worked with before? Happens in my job at least 50% of the time, internal recommendations.


That gives you the person that somebody knows, not the best for the job.

Unless it is small company, a specialist skill set, or requires no skill at all, you are mad not to either advertise or promote from within.

I will point out to you that nowhere does it say that Tigers didn't advertise or didn't hire the best person, so why bother commenting about it? Surely you must be trolling. In my business, everyone every time gets interviewed the same way and the best candidate gets the job, but an internal reference helps a lot. And it helps our recruiters be put in touch with the best people, because under normal practice they are just casting a wide net into the public domain. Better an internal reference than an external referee.

Samantha "came in for consultation on a marketing and digital approach for the business" - so technically they did "promote from within".

Sorry if i have somehow offended you. The may be nothing that explicitly states that the job was not advertised, there was also nothing to suggest it ever was. I would suggest that the following is very much cause for concern:

"My initial involvement with Wests Tigers was through the CEO’s partner whom I worked with in the entertainment and leisure industry. I came in for consultation on a marketing and digital approach for the business. Roughly 12 months after that initial meeting, a role became available with the club which I was lucky enough to be offered".

So was she working for the CEO's partner when she came in? Did they bring her in as a consultant, or did we pay the CEO's partners company to consult (alarm bells) when she was an employee, and she came in via that?

Was brought in for a smaller role, and now appears to run a whole department (I assume with appropriate remuneration increases).

I am sure that in bed tonight, my wife could recommend a number of people that I could hire. Should I hire them? If they are someone known to me personally I should stay well clear of hiring them.

If you applied for a job, and missed out to the interviewers niece, would you think that was above board? There is a term called conflict of interest that I would like to see ruled out in this.

"Today I hold marketing, brand, design, events, game day, ticketing, digital projects, plus CRM and marketing automation in my remit". What does that actually mean, is it random CEO updates? People keep complaining that our membership engagement through digital channels is fairly ordinary in terms of injury updates, squad announcements etc., but they are probably not important if you have no background in sport.
 
I got my latest contract because the boss knew me from a previous job, and when she saw my name she hired me straight off the bat. This world is who you know, that's how a lot jobs are done.
 
@Harvey said in [Women in Focus: Samantha Holmes](/post/1125815) said:
So was she working for the CEO’s partner when she came in? Did they bring her in as a consultant, or did we pay the CEO’s partners company to consult (alarm bells) when she was an employee, and she came in via that?

Ah who cares? Oh you care, congratulations army of one.
 
@JD-Tiger said in [Women in Focus: Samantha Holmes](/post/1125817) said:
I got my latest contract because the boss knew me from a previous job, and when she saw my name she hired me straight off the bat. This world is who you know, that's how a lot jobs are done.

Same here.
I have always been hired this way. Now as a manager I fill permanent positions with people that I have used on short contracts that have performed well.
 

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