Shopping Nightmares

[NT_Tiger]

Pretty well 5 years for major appliance faults, so I never even consider getting the extended warranty bullshit that they try to sell.

Yes, the legislation covers well beyond many extended warranties. Each case is looked at on a case by case basis though.
We were advised to look up how long our item would normally be expected to perform reliably, I.E. its expected life span. In our case it was seven to ten years but was displaying faults at just over two years.
We were also advised to try to find evidence online if our item had a history of the problem we were experiencing and it did.
So our advice was that, at least superficially, we had a strong case. In the end our item was replaced at no cost to us, outside the extended warranty period, which we hadn't taken anyway.
It is well worth looking up the ACCC guidelines if something breaks and your warranty has expired.

 

[mikey]

Yeah my blacklist is long, I had to go back to Telstra when I moved to the mnc, I got sick of standing in the north western corner of my property just to make a call.
Don’t get me started on the NRMA! Those barstidos ruined my credit history when I was in the right and it was too hard basket, a case of doing some work to help a customer or tick a box, waste the company’s money and go home for beers.

I’m sick of sick of having to give my personal deets to every website, and of course they will protect my deets. The other day we had a woolies delivery and it turned up by uber and the bloke wanted to scan my license into his phone. As if. We had a 10 minute debate, he called the supervisor and she told him to take the goods back which had already been delivered inside my door, and she still told him to scan my deets or go inside my door and take back the goods. I gave this bigger bloke a look 👀 and he stepped backwards and said not today I’m not, and as he’s walking away I can hear his manager going off like cars alarms in an earthquake.
Fk big companies they just like to strip us of our hard earned so some dickhead can sit on a private beach and look back at the super yacht.

Scan your license to deliver groceries - wtf? Why isn't asking who you are enough, they are delivering to an address they already have. maybe can you show me your license (I'm reluctant to say that though).
Most courier drivers to ours don't want any id at all. You Michael is the question - yes is enough.
Woolworths need to wake up.

 

[mikey]

Pretty well 5 years for major appliance faults, so I never even consider getting the extended warranty bullshit that they try to sell.

100 percent agree. Apparently that's where a lot of shops make their best profit (anaecdotal talk only there).
Choice has a list of how long an appliance should last at this link:

How long should your washer, fridge, TV and other appliances last? | CHOICE

We take a look at how long you can expect your washing machine, fridge, TV, toaster, camera, smartphone and other appliances to last. Plus, how to decide if it makes more sense to repair or replace.

www.choice.com.au

 

[Buttface]

Scan your license to deliver groceries - wtf? Why isn't asking who you are enough, they are delivering to an address they already have. maybe can you show me your license (I'm reluctant to say that though).
Most courier drivers to ours don't want any id at all. You Michael is the question - yes is enough.
Woolworths need to wake up.

It was an Uber directive not Woolies. Woolies have started to use them for small, short timeframe orders.
I’ve been getting groceries delivered for 10 years, Woolies have had their moments too, but they are generally pretty good guys and you get to know them a bit.
Although they are blood sucking bastidos like the rest of them.

 

[mikey]

It was an Uber directive not Woolies. Woolies have started to use them for small, short timeframe orders.
I’ve been getting groceries delivered for 10 years, Woolies have had their moments too, but they are generally pretty good guys and you get to know them a bit.
Although they are blood sucking bastidos like the rest of them.

We only have Woolworths n IGA in Nambucca so no real competition. Woolworths meat sucks so I buy it in Coffs when I go about once a month.
IGA is exxie compared to Woolworths for almost everything except adult prozac. Over 60s get 5 percent off on Thursday. Often as cheap as or cheaper than Dun Muffy.

 

[Buttface]

100 percent agree. Apparently that's where a lot of shops make their best profit (anaecdotal talk only there).
Choice has a list of how long an appliance should last at this link:

How long should your washer, fridge, TV and other appliances last? | CHOICE

We take a look at how long you can expect your washing machine, fridge, TV, toaster, camera, smartphone and other appliances to last. Plus, how to decide if it makes more sense to repair or replace.

www.choice.com.au

I just shelled out 2k on new laptop etc. The old one is older than 4 years but I had a friend upgrade it a couple of years back. It has stopped some of the options. I use a wide screen monitor and I couldn’t share the monitor with the laptop and found out this is another way they get you to buy new, restrict your device from taking updates. They are saying the older laptops “can’t support” the new windows. They are making landfill. It’s nice to have all this new gear, but I would have been fine with the old one too.
As I type this on my old iPhone 12 mini that is now probably only 4 years old and due for retirement, what number are iPhone up to now.

 

[Buttface]

We only have Woolworths n IGA in Nambucca so no real competition. Woolworths meat sucks so I buy it in Coffs when I go about once a month.
IGA is exxie compared to Woolworths for almost everything except adult prozac. Over 60s get 5 percent off on Thursday. Often as cheap as or cheaper than Dun Muffy.

Yeah bloody hell. That was something the Mrs and I had to come to terms with quickly living rurally, is the little amount of options and competition when shopping, and even then, the range in stock is limited. I used to google, pick the product with a couple of fallback options, and then go and find out none of your five first choice options aren’t in stock, but they got this display of a crappier version if they can find a box.
Mikey, shopping on the MNC it is painful, but hey, how good is it really though? Nambucca is a beautiful place to be, I had a mate who’s parents got divorced and his mum bought a property out at Missabotti, so regular goldtop runs from the blue mountains and tripp out in her barn the boys decked out. Oh and another mate lived in the old church up that same road.
I will never leave the ocean again Mikey, the MNC does it for me.

 

[BZN]

Not sure if this has been a topic before but just wanted to share a shopping nightmare I am experiencing with Sony.
Purchased a new tv through their online store - took 8 days and went through 4 couriers via mistakenly being sent to the Port Macquarie depot to get from Sydney to Nambucca Heads. A lot of stores do overnight delieries these days - Appliances Online are 1 example of great service.
When the tv arrived, the carton was wet down one end and along the bottom of the box. It had obviously been left out in the rain. When I said this to the courier, he said he hadn't noticed that. I got him to take a photo and requested he report the damge. Fool that I was, I received the package - I should have told him to return it .
I raised a complaint with Sony and sent them all the photographic and other information they want. Been waiting a week for answer, emailed requesting an update 4 times, chatted with their online support staff to be told I was prioritised and still not a scrap of response.
Needless to say I don't recommend you buy through their online store.

I've also had great service from Appliances online.

 

[mikey]

I just shelled out 2k on new laptop etc. The old one is older than 4 years but I had a friend upgrade it a couple of years back. It has stopped some of the options. I use a wide screen monitor and I couldn’t share the monitor with the laptop and found out this is another way they get you to buy new, restrict your device from taking updates. They are saying the older laptops “can’t support” the new windows. They are making landfill. It’s nice to have all this new gear, but I would have been fine with the old one too.
As I type this on my old iPhone 12 mini that is now probably only 4 years old and due for retirement, what number are iPhone up to now.

Not saying I would have had a solution but I connect my desktop mini to my tv via a HDMI cable and use wireless keyboard to use ir. Would that have worked for you?

 

[mikey]

Yeah bloody hell. That was something the Mrs and I had to come to terms with quickly living rurally, is the little amount of options and competition when shopping, and even then, the range in stock is limited. I used to google, pick the product with a couple of fallback options, and then go and find out none of your five first choice options aren’t in stock, but they got this display of a crappier version if they can find a box.
Mikey, shopping on the MNC it is painful, but hey, how good is it really though? Nambucca is a beautiful place to be, I had a mate who’s parents got divorced and his mum bought a property out at Missabotti, so regular goldtop runs from the blue mountains and tripp out in her barn the boys decked out. Oh and another mate lived in the old church up that same road.
I will never leave the ocean again Mikey, the MNC does it for me.

Sorry - missed this post.
Had some hilarious times on the old mushie tea 40 plus years ago but will never go near it again cause I reckon I'd have a stroke or geart attack.
Missabotti is a beautiful area - I ride through there heading towards the fure trails quite regulatlu with mates. Got a mate who lives out on Graces rd on North Arm. He has a really nice property withe the river going through it. Canoed down there several times in the last year. Dodging barbed wire nbranches, and trying not to step on bullrouts makes for a good day.
Back to the shopping though. Big items - find what I want and go to see one in a store. Then look for a better price if available.Surprisingly, the local stores do it in Coffs or Port but often not.
Still waiting for my replacement tv from Sony. Took over a week to get a response from them re replacing it. In the end I asked for the Managing Director's email address, which helped get me a higher up but equally shit customer manager. We negotiated a return and replacemnt.
Was at home last Thursday installing some plumbing on a laundry tub. Lucky I was because a courier turned up - no notice - to get the tv. I emailed the customer service guy to say I received no notice and his response was the 'main thing is it was picked up'.
Still trying to find out when I will get the replacement.
When this is all done and dusted, I will write to the Managing Director of Sony Australia to congratulate them on their service.

 

[diedpretty]

I used to own a house in Pilot St Nambucca Heads - older house but a beautiful spot on the headland overlooking bushland and the ocean. Also noticed Nambucca won Group 2 after a 35 year spell.

 

[mikey]

I used to own a house in Pilot St Nambucca Heads - older house but a beautiful spot on the headland overlooking bushland and the ocean. Also noticed Nambucca won Group 2 after a 35 year spell.

Nice area- bit above my price range now 🙂
I was lucky enough to get a bit when my parents unfortunately passed. Waited a few years before finding our place in Bellwood Drive, above Bellwood Park and the Island Golf Course.
Didn't want to go into debt again so cash for a 'bad' house in a good street. Already done the floors, kitchen, new roof, renovated downstairs ' dungeon' but still lots of work to do. It's a huge block that I planted out with fruit trees and set up a huge veggie patch.
BTW - have been revisiting Died Pretty heaps recently - very under-rated band.

 

[Spartan117]

Yeah my blacklist is long, I had to go back to Telstra when I moved to the mnc, I got sick of standing in the north western corner of my property just to make a call.
Don’t get me started on the NRMA! Those barstidos ruined my credit history when I was in the right and it was too hard basket, a case of doing some work to help a customer or tick a box, waste the company’s money and go home for beers.

I’m sick of sick of having to give my personal deets to every website, and of course they will protect my deets. The other day we had a woolies delivery and it turned up by uber and the bloke wanted to scan my license into his phone. As if. We had a 10 minute debate, he called the supervisor and she told him to take the goods back which had already been delivered inside my door, and she still told him to scan my deets or go inside my door and take back the goods. I gave this bigger bloke a look 👀 and he stepped backwards and said not today I’m not, and as he’s walking away I can hear his manager going off like cars alarms in an earthquake.

big companies they just like to strip us of our hard earned so some vvvvb can sit on a private beach and look back at the super yacht.

Your personal information is critical.

I work in this field and it is worse than most people know.

Data brokers etc are evil

 

[Buttface]

Sorry - missed this post.
Had some hilarious times on the old mushie tea 40 plus years ago but will never go near it again cause I reckon I'd have a stroke or geart attack.
Missabotti is a beautiful area - I ride through there heading towards the fure trails quite regulatlu with mates. Got a mate who lives out on Graces rd on North Arm. He has a really nice property withe the river going through it. Canoed down there several times in the last year. Dodging barbed wire nbranches, and trying not to step on bullrouts makes for a good day.
Back to the shopping though. Big items - find what I want and go to see one in a store. Then look for a better price if available.Surprisingly, the local stores do it in Coffs or Port but often not.
Still waiting for my replacement tv from Sony. Took over a week to get a response from them re replacing it. In the end I asked for the Managing Director's email address, which helped get me a higher up but equally shit customer manager. We negotiated a return and replacemnt.
Was at home last Thursday installing some plumbing on a laundry tub. Lucky I was because a courier turned up - no notice - to get the tv. I emailed the customer service guy to say I received no notice and his response was the 'main thing is it was picked up'.
Still trying to find out when I will get the replacement.
When this is all done and dusted, I will write to the Managing Director of Sony Australia to congratulate them on their service.

“higher up but equally shit“
At least I got a giggle out of it!!! 😎
You tell them how bad it is and it’s like they don’t even care.

So they took the old one away without delivering a new one? Well I guess TV’s don’t grow on trees over there at Sony? We wouldn’t wanna leave them short.
Toshiba did it all by phone and then a swap over. All I can say Mikey is I will not be complaining about my experience with Toshiba after hearing yours with Sony.