Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature currently requires accessing the site using the built-in Safari browser.
Joel's still there, he called me during the week.has Joel left? he was pretty good
I think so. Use to always get him when I rang or emailed, getting new people now. He was good and a problem solverhas Joel left? he was pretty good
Joel’s still there, always laugh at how positive that guy sounds.I think so. Use to always get him when I rang or emailed, getting new people now. He was good and a problem solver
Gotta pay for the new gym and store rooms....This will be an interesting thread to send to the Ask the Bosses initiative....
After serving up the rubbish they did over the past few years, but especially the amazing amount last comp, they slug the fans with the second highest prices....
It would be interesting to see how they actually come to the pricing conclusion....
Concept: A-I was actually in some meeting where this was discussed, I think the idea has merit, allowing people to select their own items for the membership pack is a good idea and addresses complaints that the club has been receiving for years. I do however think it has been implemented poorly and better communication around the process was needed.
Just the hide of the place...create the worst team in club history, ship our better players off to other clubs, collect the wooden spoon and ask fans for higher prices...Gotta pay for the new gym and store rooms....
Joel is still there.It all feels like they went yep great idea and just slapped something together. The process is clunky and needs more explanation on the website.
The new people in the membership department aren’t helping. Bring back Joel
Joel's still there. Guy's a champion. He always fixes the stuff-ups with my memberships. I look forward to chatting with him every November ☺️has Joel left? he was pretty good
Perfect.Scrap the dollars value like a shop and have points.
Everyone is given a set amount of points and use that to create a pack. The standard pack should have a points value attached.
The card either doesn’t exist or is an opt in option for free.
Shipping - no cost
There fixed the entire process
I could select and purchase additional items last year. I just don't remember costs going up for less than was provided previously, and then being given credit, which basically covered a shipping charge applied.I was actually in some meeting where this was discussed, I think the idea has merit, allowing people to select their own items for the membership pack is a good idea and addresses complaints that the club has been receiving for years. I do however think it has been implemented poorly and better communication around the process was needed.
Plus postageThen they get it for $5
the horror......Plus postage
Why should we not be disappointed with having to pay shipping for something we order already. Most shops give free shipping for purchases these days.the horror......
Why should we not be disappointed with having to pay shipping for something we order already. Most shops give free shipping for purchases these days.
The club has totally stuffed the roll out of this new system. They need to evaluate for next year to make it a true build your own package (if that is actually what they are trying to do).
They have obviously had that many complaints about the postage that they had to send out an additional email to explain it. They have stuff up the roll out of this completely.You ordered membership and a standard pack (which includes digital pass).
If paying postage is a horror to you and cause for damning the club, you need bigger problems.
Its an outrage.....I want to speak to the manager!They have obviously had that many complaints about the postage that they had to send out an additional email to explain it. They have stuff up the roll out of this completely.
Effectively the club has told people they can build their own membership pack but they can’t really unless they want to pay more money. Which has always been an option anyway how they are just forcing everyone to visit the membership shop.
The site is clunky and there is little explanation in how the system works. If I opt out of my membership pack do I get more money to spend in the shop? That info isn’t anywhere.
In relation to the cards this wasn’t mentioned in any emails previously they just said that’ll be $5 thanks (if you want a physical card)
The communication around this all has been poor.
$20 for a $5 item? They saw you coming.the horror......