I also think that they enjoy wearing the badge of being the calm heads and 'bigger person' throughout his last 18 months, always talking him up in the face of complaints, release requests, etc.
They let the mask slip a little in the last week through emotion, but they've quickly recalibrated and fallen back into the 'they're good people' narrative.
I think that entire messaging publicly is only about perception. I think they believed that if they kept up that line of thinking for long enough, he'd eventually come around and commit long term.